TERMS AND CONDITIONS
All payments must be paid in full prior to scheduling sessions. BODIMATRIX, LLC accepts cash, personal checks and all major credit cards. Credit cards are processed through PayPal and all information is secure and confidential. BODIMATRIX does not keep credit card information on file. If a payment is made by personal check and the check is returned for insufficient funds, a $30.00 NSF fee will be charged. If this occurs, future sessions will not be scheduled until all balances are paid in full.
Please provide a 12 hour notice to cancel any session. If BODIMATRIX, LLC is not notified within a 12 hour period before your scheduled session, the session will be redeemed from the purchased package. We do understand that emergencies can occur and it will be at management’s discretion to waive the cancellation policy and not redeem the session. If you have a special situation, please inform us immediately, so we may work with you accordingly. To cancel an appointment, please call 312-914-2737. We recommend also texting a cancellation message to your assigned trainer.
No Show Policy
“No Shows” fall under the cancellation policy and the session will be redeemed from the purchased package.
Partner and Group Class Sessions Policy
Partner and group class sessions are priced accordingly; taking into account the personal trainer will be making one trip to the scheduled location to train two or more individuals. If a group class or partner session takes place and a participant cannot attend, the participant cannot make up that session nor is the participant reimbursed by BODIMATRIX, LLC for the missed session. The session will be redeemed.
Refunds and Sharing Sessions Policy
There are no refunds on any BODIMATRIX, LLC purchases and packages cannot be shared or transferred to other parties. You may, however, transfer any unused pro-rated cardio boxing sessions to a personal training package as long as the transfer is for the same individual.
Package Expiration Policy
BODIMATRIX is committed to getting results for all of our clients. We place expiration dates on all packages to keep our clients engaged in a fitness routine and committed to their health and wellness. Package expirations are as follows:
5 Pack – Expire 30 days from purchase date.
10 Pack – Expire 60 days from purchase date.
20 Pack – Expire 90 days from purchase date.
We will travel to a client’s home, office, or residential gym within a 1 mile radius of our primary location address of 345 E. Wacker Drive, Chicago, Illinois for no additional charge. Visits outside the 1 mile service radius may be subject to a travel fee, Please contact our office at 312-914-2737 for more information.
If a client refers an individual to BODIMATRIX, LLC and that individual purchases a 5 session package or greater, the client will receive a complimentary full training session for said referral. There are no limitations as to the number of complimentary training sessions a client may earn. We love referrals!
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.
Personal Fitness Training, Nutritional Coaching and Lifestyle & Weight Management Consultancy (THE “SERVICE”).
Information We Collect
This Site only collects the personal information you voluntarily provide to us, which may include:
- Your first name
- Your email address
- Your phone number
Used in order to subscribe visitors to our newsletter or contact you regarding our services you have subscribed to.
The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and time stamp information.
We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
Third Party Links
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party.
You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
Updating Your Information
You may access and correct your personal information and privacy preferences by contacting us via email at firstname.lastname@example.org.
Changes to This Policy
DISCLOSURES AND DISCLAIMERS
The purpose of BODIMATRIX is to help people find the best ways to embrace and find their way to a healthier lifestyle. We like to include product information or suggestions from time to time. We only pick products that we like or feel will provide help in achieving healthy lifestyle goals. We sometimes will accept paid advertising, sponsorships, affiliate programs and other forms of compensation.
The Federal Trade Commission has rules for Disclosure Compliance for online media. These rules are set in place to ensure that readers or viewers of web media (blogs, YouTube videos, etc.) know if the blogger/presenter is sponsored, endorsed or partnered with a different company. In blog terms, the readers need to know if the blogger is making money by sharing a link, product, or service. As BODIMATRIX has grown, so have costs associated with running and maintaining it. Listed below are several ways we offset those costs.
In compliance with the FTC guidelines, please assume the following about links and posts on this site:
Some of the links on bodimatrix.com are affiliate links. This means that if you click on the link and buy certain items, we will receive a small commission. The price is the same for you, though! Thank you for your support.
If we post an affiliate link to a product, it is something that I personally use, support and/or would recommend, even without an affiliate link.
We sometimes review items that are sent to us for free. All of our opinions regarding them are our own. We only endorse products that are in alignment with our ideals and that we believe would be of value to our clients.
If a post is sponsored by a company, we will disclose that within the post. We are very picky about what we recommend, and that holds true for sponsored posts. If it’s not something we would use, we won’t recommend it.
AMAZON DISCLOSURE: We participate in the Amazon Services, LLC. Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon properties including, but not limited to: amazon.com, endless.com, myhabit.com, smallparts.com, or amazonwireless.com.
Health and Wellness Disclaimer
BODIMATRIX, LLC does not provide medical advice. Information found on the BODIMATRIX site is meant to motivate you to make your own health and lifestyle decisions.
The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Reliance on any information provided by BODIMATRIX, LLC, others appearing on this site at the invitation of BODIMATRIX, LLC, or other visitors to this site is solely at your own risk.
Any statements or claims about the possible health benefits conferred by any foods, supplements, or activities have not been evaluated by the Food & Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to these terms.
Updated May 2017. Terms subject to change at any time.